1. Information We Collect

We collect mobile numbers for account creation, cryptographic OTP authentication, and transaction records (deposits, game wagers, and withdrawals) to ensure ledger integrity and prevent fraud.

2. Data Security & Encryption

All sensitive information, passwords, and security PINs are hashed using industry-standard PBKDF2/SHA-256 cryptographic salts. Data in transit is secured using 256-bit SSL encryption.

3. Payment & Banking Data

We do not store full bank account details or UPI PINs. Account numbers and VPAs are masked and utilized strictly for processing withdrawal transfers.

4. Your Rights

You may request account review, history export, or account suspension at any time through our 24/7 Customer Support portal.

1. Eligibility & Age Restriction

You must be at least 18 years of age to register, participate in games, or conduct financial transactions on DiuWin. Underage participation is strictly prohibited.

2. Fair Play & Anti-Fraud

All game outcomes are determined by verified HMAC-SHA256 provably fair algorithms. Use of automated bots, client exploitation, or duplicate accounts is strictly forbidden and results in immediate account forfeiture.

3. Wallet & Withdrawals

Withdrawals require verified mobile authentication. Funds in transit are held in escrow until approved by our compliance team. Minimum withdrawal is ₹100, maximum ₹50,000 per request.

1. Guidelines for Safe Play

• Treat gaming strictly as entertainment, not a source of guaranteed income.
• Set a personal budget and never wager money you cannot afford to lose.
• Never chase losses with higher bets.
• Take regular breaks during active gameplay.

2. Self-Exclusion & Cool-Off

If you feel gaming is affecting your personal or financial well-being, you can request an instant 24-hour, 7-day, or permanent self-exclusion lock on your account by contacting our Support desk.